Using social media to improve law enforcement and engage citizens

Early bird rates are OPEN!

Hosted by:

Palm Beach County Sheriff's Office

SMILE Conference 2024

September 16-19 Palm Beach, FL
Hosted by the Palm Beach County Sheriff's Office


Conference Now - August 31st Sept. 1st – Sept. 16th
SMILE $599 $749
iSMILE $499 $649
SMILE & iSMILE $999 $1,149

The Global Leader

Now in Our 14th Year!

The SMILE Conference is the world’s premier source for training for police in the use of social media for community outreach, event management, crisis communications and investigations with social media. 

The 18th SMILEcon is now TWO conferences spanning five days. The iSMILE is Investigators’ SMILEcon and will feature two whole days of investigative content. iSMILE is in its second year. 



September 16-18, 2024, Palm Beach, FL

Download the SMILE Conference flyer HERE

Apply to speak at #SMILEcon HERE


September 18-19, 2024, Palm Beach, FL

Download the iSMILE Conference flyer HERE

SMILE Conference 2024

The SMILE Conference is the leading training conference devoted to Social Media, the Internet and Law Enforcement initiatives.

The SMILE Conference, now together with the iSMILE Conference, has pioneered the adoption of social media by law enforcement agencies across the world for public outreach, crime prevention, and forensics since 2010. The SMILE Conference has become both the go-to and most trusted source by law enforcement agencies worldwide. Come to learn from the best and network with an international audience of police social media practitioners.

What is the Conference format

The first day of the conference focuses on how social media has been used to build new relationships & develop trust & confidence with communities. Day two will feature various aspects of event management using social media platforms and will include break-out sessions. Day three will add content on intelligence gathering specifically for police Investigators and analysts. Day three will include breakout sessions for Investigators, analysts, and PIOs. Day 4 is ALL hands-on for investigator and analysts. Day four is limited to police professionals, sworn and civilian.

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Who’s SMILE’n

As at every SMILEcon, we are working on an international mix of speakers who are the leading thinkers in this area. Our subject matter experts will lead delegates through three public-safety-specific and information-packed intense days of social media and Internet education.

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Who Should Attend

Join over 500 of your police colleagues. From the Chief to the newest officer in the agency, Investigators, PIOs, SROs and Community Policing Officers, The SMILE Conference is appropriate for anyone in public safety who is interested in social media and its many applications in the field of law enforcement, community engagement, event management, crime prevention, and investigations.
While there is no typical delegate, our guests are usually split between PIOs and their supervisors, investigators and crime analysts and typically run about 65% sworn and 35%, civilian.
SMILEcon welcomes Fire, EMS and 911 professionals and private security personnel.
Delegate rates haven’t been raised in the entire ten-year history of the conference and include a hot buffet lunch. The SMILE Conference will address social media as community media, investigative techniques and cases studies, officer safety, social media policy and strategy, legal issues, recruitment and retention and will also offer break-out sessions to meet the needs of delegates of varying levels of social media readiness.

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Anthony Rodriguez

Anthony Rodriguez, a social media expert with a decade of experience working for some of the largest law enforcement agencies in the country, has been a passionate advocate for social media’s role in modern policing. Anthony is the owner of Sentiment PR. Sentiment PR is a premier law enforcement public relations firm specializing in strategic communication and social media management. With a focus on building strong community relationships, Sentiment PR offers comprehensive services tailored to meet the unique needs of law enforcement agencies across the nation. Anthony is also the new proud owner of the SMILE Conference.


SMILEcon, 1:00 PM, Sep 19

SMILE Conference 2024 USA

Hosted by the Palm Beach County Sheriff's Office.

Sheriff Ric Bradshaw and the men and women of The Palm Beach County Sheriff’s Office  will host law enforcement professionals from around the world at SMILEcon #19, iSMILEcon September 16-19, 2024

Something Different From the Typical Conference Format

The conference will also include one evening Town Hall meeting.

Tuesday evening at the Double Tree Hotel – This Town Hall has proven to be one of the most popular events of the conference. It will provide everyone with an opportunity to further explore and discuss at length issues concerning social media and law enforcement that could not be fully addressed during the day. The Town Hall will be highly spirited, interactive and wrapped in a social media context.

The SMILE Story

Now in our 14th year!

The SMILE Con is under NEW management! Look out for some exciting news in the next few days including tri-monthly webinars, a new SMILE mobile app and much more.

Hover or click a year to learn more.

#1 – Smile Conference was planned for April 7-9 of 2010, in Washington D.C.

There were three more SMILE Conferences, all U.S. based:

#2 – Santa Monica with the Santa Monica Police hosting
#3 – Chicago, at CPD HQ with Chicago Police hosting
#4 – Dallas, with the DPD as hosts

#5– Vancouver, hosted by the Canadian Association of Chiefs of Police
#6 – Richmond, VA hosted by the Richmond Police

#7– Sunnyvale, CA, hosted by the Sunnyvale Department of Public Safety
#8– Omaha, NE hosted by the Omaha Police

#9– Tampa, FL hosted by Tampa Police
#10– Birmingham, UK, hosted by the West Midlands Police

#11– Phoenix, AZ hosted by the Phoenix Police
#12– Niagara Falls, ON hosted by the Niagara Regional Police Service

#13 – Alexandria, VA hosted by the Alexandria Police
#14 – Long Beach, CA hosted by the Long Beach Police
#15 – Miami, FL hosted by the Miami Police
#16 – Houston, TX hosted by the Harris County Sheriff’s Office
No conference held
#17 – Scottsdale, AZ; hosted by Scottsdale and Paradise Valley Police Department
#18 – Fairfax, VA; hosted by Fairfax County Police Department


The SMILE Conference is the leading conference globally when it comes to police use of social media. Our delegates and speakers have attended from Kenya, Finland, Netherlands, Belgium, United Kingdom, Ireland, Northern Ireland, Scotland, Australia, New Zealand, United States, and Canada. Combined with the ConnectedCOPS blog, the ConnectedCOPS Awards and the Global Police Tweet-a-thon, we have connected and trained thousands of police officers around the world.

People who attend SMILEcon return over and over, to reconnect, stay abreast of new developments and keep their skills polished. Come to see what all the fuss is about.