#LESM Master Classes

This is a series of ten #LESM masterclasses focused on law enforcement, produced by LAwS Communications. The classes are free to confirmed #SMILEcon delegates. Others may purchase all ten classes for $150 and receive a $100 credit towards the SMILE Conference®.

Now you can get a sample of the quality of #SMILEcon, no matter where you are in the world. All times listed are Eastern.

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Oct 26 @ 11 – Amanda Coleman, Greater Manchester, UK

Being Crisis Ready
This presentation will cover what organisations need to have in place to be ready when the worst happens. Drawing from 20 years of real-world experience, Amanda will cover the importance of risk identification, preparing and training for staff.

Oct 26 @ 1 – Eric Atstupenas, Esq MA Chiefs of Police, US

Dealing with Haters and Trolls
The issue that many agencies encounter is moderating their own social media pages, particularly when “haters”, “trolls”, or “naysayers”, attack an agency or its personnel in an attempt to negatively impact the public perception of the agency. So, what can an agency do about that? Unsurprisingly, that answer centers on contours of the First Amendment.

Oct 27 @ 11 – Amanda Coleman, Greater Manchester, UK

Managing the Crisis and the Move to Recovery
Communication priorities during the first hour and the first day. The focus is on the importance of supporting people throughout the crisis and how it is the key to effective crisis communication as well as managing the challenges of moving from crisis to recovery and ensuring readiness for recovery.

Oct 27 @ 1 – Constable Rob Carver, Winnipeg Police Service, CA

Responding to a Controversial Use of Force Video
Constable Rob Carver presents the WPS’s controversial response after a use of force incident by officers in the Exchange District area of Winnipeg in June 2020. The video was widely shared on social media and resulted in a press conference by the WPS clarifying the actions of officers.

Oct 28 @ 11 – Chief Inspector Thorir Ingvarssen, Reykjavík Metro Police, IS

A Journey Starts with One Step
Most people will need to contact the police for minor things at some point in their lifetime. E-services are both economical for the police and the public but creating the services and creating the channels for digital police-cases is a long journey. It starts with one step and one little project.

Oct 28 @ 1 – Constable Laurie McCann, Large Metro Police Svc, CA

Mobile Apps – What Cops Need to Know
Mobile apps come and go but many have significant implications for policing. Learn how they are being used and the hazards they cause for users. This session also covers how to handle crimes that have been committed through an app.

Oct 29 @ 11 – Cnst Nathan Dayler, Large Metro Police Svc, CA

Online Sourcing for Intel and Investigations
In a time of global pandemic, global protest, social change and elections, online companies are constantly changing what information they allow to be released to LE. This session will look at the changes to Social Media & Online sourcing techniques used by LE and some tools and techniques that can assist in our Intelligence and Investigations.

Oct 29 @ 1 – Captain Adam Myrick, Lexington County Sheriff, US

Your Agency, Your News
When your agency breaks its own news – whether it’s “feel good” or “not-so-good” – it’s better positioned to be transparent with those you serve and minimize unsavory coverage from media. You’ll learn how to think like beat reporters, develop media-ready content with a few inexpensive gadgets, and offer news and content to newsrooms and community members alike.

Oct 30 @ 11 – Chief Joseph Solomon, Methuen Police, US, also with Officers Derek Licata and Gina Scanlon

Managing the Covid Crisis with Emergency Management Comms
With the police department decentralizing internally to prevent the spread and the need to close the police department and end all person to person community outreach new and better managed communication platforms and methods were used. We will explore the impact the potential for misunderstanding when communicating through electronic communications.

Oct 30 @ 1 – Mike Pekala and Jake Creps, Skopenow

Automating OSINT : Deep Web and Social Media
Skopenow will discuss OSINT strategies used by the intelligence community with a focus on TikTok and Telegram. They will also highlight the newest investigative tools used to fight ​fraud.

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