Agenda

Monday, September 8th, 2014
Host Chief’s Reception

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6:00 pm – 9:00 pm: West Midlands’ Assistant Chief Constable Garry Forsyth is our host.
Meet SMILE Conference sponsors, speakers and fellow delegates at the Novotel.

Pre-Registration

5:30 pm – 7:00 pm Pre-Registration

Pick up your badge, program etc at the Novotel and head to the Host Chiefs Reception.

Tuesday, September 9th, 2014
LAwS Academy Hands-on Training

 7:30 am –  8:45 am See separate tab “LAwS Academy”
This session will not be broadcast live.

Morning Sessions

9:00 am – 9:15 am Opening ceremony and host remarks

Chief Constable Christopher Sims, Chief Inspector and Emcee Kerry Blakeman, West Midlands Police; Lauri Stevens, LAwS Communications

    Day One Plenary: Engagement

    9:15 am – 9:35 am The journey so far: British policing and social media

    Ian Hopkins, DCC, Greater Manchester and Digital Media Lead, ACPO
    Session description coming soon.

    This session will be broadcast live.

    9:35 am – 10:30 am A strategic approach to social media integration in policing

    Amanda Coleman, Head of Corporate Communications, Greater Manchester Police
    Amanda will talk through the four year journey of Greater Manchester Police from broadcast to engagement. GMP just used RSS feeds in 2010 and in 2014 has used social media for promotion, in a crisis, has developed apps, and has a network of more than 350 officers and staff using social media to start dialogue and conversations with their communities. Amanda will explain the approach the Force has taken from creating a social media strategy through to maximising the opportunities of the latest digital developments.

    This session will be broadcast live.

    10:30 am – 10:45 am Networking break

    10:45 am – 11:15 am Beaming video, engaging citizens and solving crime

    Dan Barton, Head of Communications, West Midlands Police
    West Midlands Police’s success at using digital technology to beam public meetings directly into the living rooms of local people will be the focus of the force’s message to the UK’s first international social media law enforcement conference. Officers from across the West Midlands are using Google Hangout technology to take part in live video streaming of local meetings. The free software means they can engage much more widely with a diverse range of local people than ever before – at no cost. Traditionally, local meetings attract few people. Often the same few dedicated individuals turn up every time, the location of meetings are often uninspiring and may involve travel and the timing of meetings can be inconvenient. By using new technology linked to social media, audiences can submit questions in advance or on the night, log in live to the meeting or tune in later to see what’s been said.
    Following a series of four recent public meetings held recently in south Birmingham using live video streaming, the average audience tuning in swelled from around 20 to over 1,000. Since the force started using live videos and web chats, over 30,000 people have taken part.

    This session will be broadcast live.

11:15 am – 12:00 am TBD

TBD
Session description coming soon.

This session will be broadcast live.

Lunch

12:00 pm – 1:00 pm

Afternoon Sessions

1:00 pm – 2:30 pm Panel discussion: Overcoming the barriers to success

TBD

This session will be broadcast live.

2:30 pm – 3:20 pm TBD

TBD
Session description coming soon.

3:20 pm – 3:40 pm Networking Break

3:40 pm – 4:10 pm Technology Showcase with CCL

4:10 pm – 5:00 pm Community E-Mobilization: Leveraging Technology to Enhance Public Safety and Trust

Keynote Peter Sloly, Deputy Chief, Toronto Police
Deputy Chief Peter Sloly has brought Social Media and Law enforcement to the forefront for The Toronto Police Service. Social media, cyber security and information communication technology has changed every aspect of society which has, in turn, created massive changes for policing in the internet era. Social media is now a part of core policing as well as being a critical element for police officers to improve public safety and public trust. Deputy Sloly will be discussing how the Toronto Police Service has leveraged digital/social/cyber technologies as well as discussing other challenges and opportunities within the Law Enforcement community.

This session will be broadcast live.

Wednesday, September 10th, 2014
LAwS Academy Hands-on Training

 7:30 am –  8:45 am See separate tab “LAwS Academy”
This session will not be broadcast live.

Morning Sessions

9:00 am – 10:50 am The ConnectedCOPS Awards, sponsored by LexisNexis

Sponsors, judges and former recipients will announce the 2014 winners of the ConnectedCOPS Awards
Winners of the prestigious ConnectedCOPS Awards will be announced in eight categories. Winners from around the world will share stories of their work.

This session will be broadcast live.

10:50 am – 11:10 am Networking Break

Day Two Plenary: Event Management

11:10 am – 12:00 am Application of OSINT for National Security and Crisis Management

Babak Akhgar, Professor and Director of CENTRIC, Sheffield Hallam University
Open source Intelligence (OSINT) is increasingly being used by Law Enforcement Agencies (LEAs) and public authorities in order to enhance a wide range of their functions including strategic planning, environmental scanning, investigative capability, threat assessment, situation awareness, intelligence gathering, management of public disorder, understanding public perception of feeling safe and secure and crisis response. There are numerous examples of such applications in the academic literature. For example LEAs announcements and news broadcasts during the London Olympics in 2012, FBI hostage negotiations in Pittsburgh in 2012, The murder of a British solider in the streets of London in 2013 and the abduction of Nigerian girls in 2014. Professor Akhgar will introduce the Athena project, as one of the leading LEA projects in the use of OSINT for national security and public safety. The Athena project uses new media to encourage users to contribute to citizen security in crisis situations, applying OSINT extraction protocols to identify information and meaning from a variety of disparate, structured and un-structured data sources such as the web and social media. The project aims to inform and empower LEAs and authorities through the rapid, real-time processing and conversion of multimodal data into actionable intelligence.

This session will NOT be broadcast live.

Lunch

12:00 pm – 1:00 pm

Afternoon Sessions

12:45 pm – 2:00 pm Panel discussion: Maintaining public order with social media

TBD, TBD, Anna MacArthur, Communication Manager, London Ambulance National Health Service Trust
Session description coming soon.

This session will be broadcast live.

2:00 pm – 2:45 pm Learning Curves

Michael Brown, Inspector, West Midlands Police
Inspector Brown is known for his pioneering work handling mental issues with social media. He will present lessons learns about his own professional development as well as intelligence gathering in policing on the issue of mental health and policing, street triage and knowledge exchange. Inspector Brown will also will describe his own experience transitioning from using social media in a personal capacity to that of a professional capacity.

This session will be broadcast live.

2:45 pm – 3:00 pm Technical Presentation from Hootsuite UK

3:00 pm – 3:15 pm Networking Break

3:15 pm – 4:00 pm Creating successful campaigns by including Facebook Ads

David Bailey, Inspector, Interim Corporate Communications Director, Staffordshire Police
Session description is coming soon.

This session will be broadcast live.

4:00 pm – 5:00 pm TBD

Keynote Chief Constable Simon Cole, Leicestershire Police
Session description coming soon.

This session will be broadcast live.

5:30 pm – 7:00 pm SMILE Conference Town Hall

Hosted by Assistant Chief Constable Carl Foulkes, West Midlands Police. Chief Inspector Kerry Blakeman, West Midlands Police is our moderator.
This session will not be broadcast live.

Town Hall Meeting

5:30 pm – 7:30 pm Beer, wine and h’ors deuvres. A highly spirited, open-agenda, confidential evening of questions and answers with the experts. Previous SMILErs say this is the “must-attend” session of the conference. Our moderator is Tampa Officer Derek Lang. *Delegates MUST wear their conference badges.*
This session will not be broadcast live.

Thursday, September 11th, 2014
LAwS Academy Hands-on Training

 7:30 am –  8:45 am See separate tab “LAwS Academy”
This session will not be broadcast live.

Morning Sessions

Day Three Plenary: Investigations

Police & Police staff only

9:00 am – 9:30 am Innovative use of Social Media during major investigations

Brendan Jose, West Midlands Police
Session description coming soon.

This session will not be broadcast live.

9:30 am – 10:00 am The role of a Digital Media Investigator & securing best evidence

Nick Curry, West Midlands Police
Session description coming soon.

This session will not be broadcast live.

10:00 am – 10:15 am Networking Break

10:15 am – 11:05 am Nice to Meet You and Here Are The Keys to My House

Glorybelle Lillie, AirBnB
The Sharing Economy is a new ecosystem built on the centuries old practice of sharing assets, such as one’s home or car. It has come on so quickly and powerfully that regulators and economists are still struggling to understand its impact. But one thing is clear: Many of these companies have people engaging in behaviors that would’ve seemed absolutely foolish as recently as five years ago, and are still considered risky by the standards of many, especially law enforcement professionals. People are hopping into strangers’ cars, welcoming them into their spare rooms, dropping their dogs off at strangers’ houses, and eating food in their dining rooms. The majority of these interactions between strangers are problem free and absolutely terrific, but as you know, human behavior is too often unpredictable and sometimes bad things happen. That’s where the Police come in! Today you’ll learn about the new Sharing Economy and how one Company, Airbnb works with Law Enforcement to help its Users and community members who are victims of crime, and bring crooks to justice.

This session will not be broadcast live.

11:05 am – 12:00 am TBA

TBA
Session description coming soon.

This session will not be broadcast live.

Lunch

12:00 pm – 1:00 pm

Afternoon Sessions

1:00 pm – 2:00 pm TBD

TBD
Session description coming soon.

This session will not be broadcast live.

2:00 pm – 3:00 pm TBD

Keynote TBD
Session description coming soon.

This session will be broadcast live.

End of Conference