Agenda

Sunday, May 19th
Pre-Registration

5:30 pm – 7:00 pm Pre-Registration

Pick up your badge, program etc. at the Royal Sonesta and head to the Host Chief’s Reception.

Host Sheriff’s Reception


6:00 pm – 8:00 pm: Sheriff Ed Gonzalez and other Commanders of the Harris County Sheriff’s Office will host.
Meet SMILE Conference® sponsors, speakers and fellow delegates at the Royal Sonesta.

Monday, May 20th
Morning Sessions

7:00 am – 8:00 am Bootcamp: Twitter Fundamentals with Lauri Stevens

See separate tab under LAwS Academy

8:00 am – 8:15 am Opening ceremony featuring the HCSO and opening remarks.

  • Opening remarks from Ed Gonzalez, Harris County Sheriff
  • Lauri Stevens, LAwS Communications
  • TBA, Harris County Sheriff, Conference Emcee

8:15 am – 9:05 am Leading from the Front

Keynote Ed Gonzalez, Sheriff; Harris County Sheriff’s Office
Social media offers leaders a unique opportunity to not just TELL the public about their agencies’ efforts to keep them safe, but to also SHOW them. Harris County Sheriff Ed Gonzalez uses Twitter to give the news media and his 20,000-plus followers a first-hand look at the many investigation scenes he inspects as part of his regular routine. Houston news reporters have grown accustomed to seeing Sheriff Gonzalez breaking news at all hours of the day on major car crashes, homicide investigations and other significant events. Harris County residents, meanwhile, frequently tweet directly to Sheriff Gonzalez to report neighborhood crime concerns, and they never wait long for a reply. Meanwhile, front-line deputies and other personnel frequently see their work highlighted on the sheriff’s social media accounts, providing a real morale boost. Sheriff Gonzalez will share tips on how others can employ his all-access social media strategy to build public confidence and improve employee relations.

9:05 am – 9:55 am Negative Comments: Opportunities to Showcase Professionalism

Chris Hsiung, Captain, Mountainview Police Department
Law enforcement agencies understand the importance of having a presence on social media but dealing with negative comments and trolls can be time-consuming and cause many departments to forego responding at all. This session uses case studies and best practices to take an alternate view of negative comments and teach attendees how these comments are actually opportunities to build trust with your digital community.

9:55 am – 10:15 am Networking Break

10:15 am – 11:10 am Title

Name, Department
Description coming soon.

11:10 am – 12:00 am Title

12:00 pm – 12:45 pm Lunch

Afternoon Sessions

12:45 pm – 2:00 pm Panel discussion: Law enforcement social media shaming

Jason Spencer, PIO, Harris County Sheriff’s Office is our moderator. Panelists TBA
Social media posts, particularly those made by law enforcement agencies, have the power to significantly impact the lives of people who are already struggling with addiction, poverty and other societal issues. When does a law enforcement agency’s use of social media to keep the public safe and informed cross the line into unnecessary public shaming of suspects? What questions should law enforcement social media practitioners ask themselves before posting that mug shot or video clip?

2:00 pm – 3:00 pm Title

Name, Department
Description coming soon.”>

3:00 pm – 3:15 pm Networking break

3:15 pm – 4:15 pm When events are social: the Art of Leadership in a Crisis

Keynote Art Acevedo, Chief, Houston Police Department
Great leadership is no accident. Houston’s Chief of Police has handled major weather events as well as downed officers. As the leader of one the nation’s largest police departments, Acevedo has been at the helm when Hurricane Harvey killed dozens and caused billions of dollars of damage in his city. Most recently five of his officers were shot while serving a drug-related search warrant. Ever steadfast, Acevedo has demonstrated how even in social crises, you don’t follow the crowd. You let the crowd follow you.

Tuesday, May 21st
Morning Sessions

7:00 am – 8:00 am Bootcamp: Facebook Takedown Policy Tab Installation with Lauri Stevens

See separate tab under LAwS Academy

8:00 am – 8:55 am Social-First: The Importance of Crisis Communication in Law Enforcement

Josh Rubenstein, Director; Hector Guzman, Sergeant; and Matthew Rejis, Matthew; Los Angeles Police Department
Within the last year, the LAPD has seen first hand the importance of re-developing our social media presence and resources from a model that focuses on one-way external facing communication, to a legitimately in-depth two-way channel for connecting with our community. By identifying that in today’s society, community members and the media alike are increasingly expecting law enforcement to be both timely and responsive, we have shifted resources to be more nimble and strategically social-first.

8:55 am – 9:50 am The Simcoe County Case Files

Sarah Bamford, Officer, and Peter Leon, PIO, Barrie Police Service
This collaborative and cooperative project between the Barrie Police Service and the Ontario Provincial Police used social media platforms and was/is featured on Facebook, to solve historic homicides that date back to the early 1990’s. Each investigation featured episodal vignettes with family member participation and also included photos of the victims. This provided a human touch to the victim and the impact on the families – which captured public/ media attention from around the world. This initiative resulted in arrests of two men. One was charged with First Degree Murder and the other Accessory After the Fact. Due to the success of this project OPP Sergeant Peter Leon, and Sarah Bamford won the Ontario Association of Chiefs of Police (OACP) Award of Excellence in Media Relations.

9:50 am – 10:05 pm Networking break

10:05 am – 12:00 pm Break-out sessions.

10:05 am -11:00 am Video Track: Title

Name, Department
Description coming soon.

10:05 am – 11:00 pm PIO Track: Title

Name, Department

11:00 am – 12:00 pm Video Track: Title

Name, Department
Description coming soon.

11:00 am – 12:00 pm PIO Track: Protest on the Prairie: A Perfect Storm

Lynn Wanner, Officer, Bismarck Police Department
When a major event comes to your area, will you be prepared? In this presentation, we will learn how rural North Dakota became the epicenter for one of the largest and longest protests in history. We will explore the challenges and successes that came with the 8 months long Dakota Access Pipeline protest and how social media played a huge role for law enforcement.

Afternoon Sessions

12:45-2:15

Panel discussion: Managing events, planned and unplanned

Angela Douglas, PIO, Houston Police; Lynn Wanner, Officer, Bismarck Police; others TBA
Whether it a pipeline protest, officer-involved shooting or a hurricane, today’s police professional needs to be ready to handle it all. The members of this panel have done so. They will share their experiences and discuss what worked and what didn’t and answer questions regarding best practices.

2:15 pm – 2:30 pm Networking break

2:30 pm – 3:15 pm Title

Janelle Watson, U.S. Politics & Government Outreach, Facebook
Description coming soon.

3:15 pm – 4:15 pm Title

Keynote Name, Department
Description coming soon.

Town Hall Meeting

5:15 pm – 7:00 pm SMILE Conference Town Hall

Join fellow delegates and speakers for cocktails and open discussion.*Delegates MUST wear their conference badges.*

Wednesday, May 22nd
Morning Sessions

7:00 am – 8:00 am Bootcamp: Third-party tools to enhance your LESM experience, with Lauri Stevens, Laurie McCann and Sandasha Bough

See separate tab under LAwS Academy

 

Title

8:00 am – 8:55 am Hacking for good… How to develop relationships and gain first hand knowledge from the ones who do it!

Nathan Dayler, Detective Constable, Toronto Police Service
In the investigative realm we often are restricted to using only what is available from within our Departments and what is financially feasible. What happens when we have reached an end to what we can effectively do? How can we use outside resources, while maintaining investigative integrity? This presentation will look at how the Toronto Police Cyber Crime Unit has developed relationships with professional, semi-pro and hobby hackers, penetration testers and students to push the limits of investigations and expand the capabilities when investigating active cases, cold cases, and event management. As well as continue these relationships to try and keep pace with active threat methods and online social behavior.

9:00-12:00 Break-out Sessions

9:00 am – 9:55 am PIO Track: From Novice to Niche: Launching and Maintaining a Specialized Law Enforcement Social Media Account

Name, Department
There are over 60 social media sites, including Facebook, Twitter, Instagram, Snapchat, LinkedIn and WhatsApp. The list keeps growing and can be intimidating for law enforcement officers who are unfamiliar with the platforms. Jump on the bandwagon and use this technology to your advantage. Learn the basics of launching and maintaining a social media account for your own unit or division. The presenter retired after 36 years on the Houston Police Department to become a project manager with the Harris County Sheriff’s Office. Like many law enforcement officers, he had no experience with social media. He went from novice to social media administrator and is now drawing positive news media coverage to the agency.

9:00 am – 9:55 am Investigations Track: Outside the… ah hell, break the box

Sam Palmer, Dective Officer, Phoenix Police Department
In this hour block we will look beyond the everyday searches. We will look at tools that will help us save live videos from social sites, get us emails, phone numbers, addresses, times of posts, and other interesting nuggets that you never knew you wanted.

9:55 am – 10:05 am Networking Break

10:05-11:00 Title

Name, Department
Description coming soon.

10:05-11:00 PIO Track: Title

Name, Department
Description coming soon.

10:05-11:00 Investigations track: Investigating, Documenting and Exploring the Tor Network

Justin Seitz, Cofounder, Dark River Systems, Inc.
Learn how to get started from the ground up in dark web investigations. Learn how to use the Tor Browser, connect Chrome to the Tor network, and how to document hidden services that you are investigating. Additional tips and tricks on how you can potentially de-anonymize misconfigured hidden services.

11:05-12:00 Title

Name, Department
Description coming soon.

11:05-12:00 PIO Track: Instagram: Title

Name, Department
Description coming soon.

11:05-12:00 Investigations track: Title

Name, Department
Description coming soon.

Afternoon Sessions

1:00 pm – 3:00 pm Break-out sessions

1:00-1:55 Back by popular demand: Mobile apps’ challenges for law enforcement

Laurie McCann, Constable, Toronto Police Service
Everything we do is online/mobile these days, including crime. Sooner or later every law enforcement officer will be called upon to handle a crime that has been committed through a mobile app or at least has an online element to it. This breakout session will introduce attendees to the latest apps that both youth and adults are using. We’ll review how they work, the challenges they pose to law enforcement and best practices for capturing evidence on them.

1:00-1:55 am PIO Track: Title

Name, Department
Description coming soon.
1:00-1:55 Investigations Track: Title

Name, Department
Description coming soon.

2:00-2:55 Title

Name, Department
Description coming soon.

2:00-2:55 PIO Track: Title

Name, Department
Description coming soon.

2:00-2:55 Investigations Track: Title

Name, Department
Description coming soon.

3:00 pm – 3:15 pm Networking Break

3:15 pm – 4:15 pm Title

Keynote Name, Department
Description coming soon.

End of Main Conference
Thursday, May 23rd
Morning Sessions

None of today’s sessions will be streamed live.

Investigations Day – for investigators and analysts only

8:00 am – 12:00 pm B.Y.O.D.

Detective Officer Sam Palmer,
Detective Constable Nathan Dayler, Detective Officer John Hock

During the course of the week you have seen and heard some great talks and hopefully networked with some great people. Let’s use this experience and expand our investigative knowledge. Over the course of the day we will look at some of the investigative tools and tricks covered this week and expand and look at some more advanced techniques for Investigations. We will break the day down into 2 sections;

The first will look at website and open source investigations, what information can we collect and how can we best document it for evidence, testimony and intelligence.

The second half of the day will be focused on Social Media Investigations, what tools and tricks do we use, what new techniques are out there and how can we develop our cases looking at mainstream Social Media for evidence and intelligence.

During the course of this day we will get you comfortable with some techniques and tricks for investigations and better able to articulate your steps for investigations using hands on practical exercises.

The goal of the day will be to build on your level of experience whether beginner or expert and have you leaving Smile ready to conduct and expand your investigations.

Afternoon Sessions

1:00 pm – 4:00 pm

B.Y.O.D continued

Detective Officer Sam Palmer, Detective Constable Nathan Dayler, Detective Officer John Hock

During the course of the week you have seen and heard some great talks and hopefully networked with some great people. Let’s use this experience and expand our investigative knowledge. Over the course of the day we will look at some of the investigative tools and tricks covered this week and expand and look at some more advanced techniques for Investigations. We will break the day down into 2 sections;

The first will look at website and open source investigations, what information can we collect and how can we best document it for evidence, testimony, and intelligence.

The second half of the day will be focused on Social Media Investigations, what tools and tricks do we use, what new techniques are out there and how can we develop our cases looking at mainstream Social Media for evidence and intelligence.

During the course of this day, we will get you comfortable with some techniques and tricks for investigations and better able to articulate your steps for investigations using hands-on practical exercises.

The goal of the day will be to build on your level of experience whether beginner or expert and have you leaving Smile ready to conduct and expand your investigations.